Your data

Delete your account and data

You can erase everything without talking to anyone. Two taps in the app, or the form below if you have already uninstalled it. No retention offers, no friction.

Fastest: delete from inside the app

1Open the Shabash app and go to the Profile tab.
2Tap Settings, then Account.
3Tap Delete Account and confirm with the OTP sent to your registered number.

Deletion starts immediately and completes within 30 days. We email you a confirmation when it is done.

This cannot be undone

Once deletion completes, your plan history and coach conversations are gone permanently. If you only want a break, ask your coach to pause your plan instead — that keeps your history intact.

An active paid subscription is cancelled as part of deletion. Any refund due follows our Refund Policy.

What gets deleted

Your profile, phone number, name and age
Every plan, habit log and water entry
All coach conversations, voice notes and uploaded reports
Device tokens and push notification subscriptions
Analytics identifiers linked to your account

What we must keep

Transaction and invoice records, retained for the period required under Indian tax law and stored in access-restricted systems
Aggregated, de-identified statistics that can no longer be linked back to you
Records we are legally required to preserve in connection with an active dispute or legal request

Full detail in our Privacy Policy.

Submit a data request

Use this if you have uninstalled the app, cannot sign in, or want a copy of your data rather than deletion. Submit from the email address on your account where possible — we verify identity before acting on any request, and may ask for the registered mobile number.

You can also email help@maya.pro directly. We acknowledge within 2 business days and complete verified requests within 30 days.

What we must keep

Transaction and invoice records, retained for the period required under Indian tax law and stored in access-restricted systems

Aggregated, de-identified statistics that can no longer be linked back to you

Records we are legally required to preserve in connection with an active dispute or legal request

Submit a data request

You can also email help@maya.pro directly. We acknowledge within 2 business days and complete verified requests within 30 days.